Markem Thermal Transfer Overprinter After Changing The Print Head, Can Not Print Out The Word, What Reason?

The Markem 8018 thermal transfer overprinter is a high-precision printing device widely used in the packaging and labeling industries. However, after replacing the print head, sometimes the printer may not print. This problem may be caused by a variety of factors. Understanding these potential causes and conducting appropriate troubleshooting can help users quickly solve the problem and resume normal production.

1. Improper installation of the print head

If the print head is not installed correctly or becomes loose during installation, the device may not be able to recognize or drive the print head normally, resulting in failure to print.

2. Poor contact of the print head connection line

When replacing the print head, users should pay attention to check whether the connection line is connected correctly and ensure that there is no poor contact. Replugging and unplugging the connection line and ensuring that it is tightly connected can effectively avoid this problem.

3. Print head model mismatch

The Marken 8018 thermal transfer printer has specific requirements for the print head model. If the replaced print head model is incompatible with the device, the device may not be able to recognize the print head normally, resulting in failure to print.

4. Device calibration issues

After replacing the printhead, the device may need to be recalibrated. Failure to calibrate may result in an inappropriate distance between the printhead and the ribbon or substrate, which may affect print quality or cause printing failure.

5. Software or firmware issues

Sometimes, the device may need to update or reload firmware or software after replacing hardware components in order to operate properly. Users can try restarting the device or checking if the latest firmware update is available. If the problem persists, you can contact Marken's technical support team for assistance.

6. Printhead damage

Although rare, new printheads may be damaged during transportation or installation. If other troubleshooting methods cannot solve the problem, it is recommended that users check the printhead for obvious signs of damage.

The Markem 8018 thermal transfer printer is currently out of production. For issues related to the machine and spare parts, please contact our professional technical support will be the most effective solution.