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FAQ

  • How do I choose to print the code on flexible film packaging, labels or glossy paper?

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    The Linx TT Thermal Transfer Coder Series will provide you with high-resolution print images while minimizing downtime and providing productivity.
    The Linx TT5 is equipped with a standard ribbon width (up to 55 mm), making it ideal for printing best-in-use dates and batch codes. The LinxTT10 with a wider ribbon (up to 110 mm) is ideal for printing longer messages such as ingredients, logos and marketing messages. Both models have a wide range of applications, especially for the snack food, confectionery and pharmaceutical industries. The Linx TT5 is also equipped with IP55/65 protection for water flushing.
  • Has your date coded device reached its end of life?

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    Are you still wasting too much time and money for outdated coding equipment such as hot stampers or rollers? It's time to upgrade them to LINX TT3.
    The LINX TT3 thermal transfer coder provides the perfect coding solution for flexible packaging materials. In the printing of numerous high-quality codes, the LINX TT3 has shown excellent convenience and economy.
    The LINX TT3 sets a new standard for simple date and batch code printing - ideal for printing different information onto a variety of bag and roll film packages.
  • The hot printer ink roll price is not as good as other brand?

    1. strong adhesion and stable quality.
    2. our product has been done for more than ten years, and has a certain brand degree.
    3. small manufacturers have no credit guarantee. For example, there is no guarantee after sale.
    4. the price should be reduced.
     

  • hot stamp ribbon relaxation?

    1).If exit the questions of quality,the hot stamping foil not can print on the products,we can change the goods.
    2).During?this?period,?the?staff?turnover?was?large,the?scale?of?the?factory?expanded,?because there?were?many?new?workers,?and?the?new workers?caused?problems,?which?was?our?problem.

  • How to set the hot stamping printing foilprice of the other party when talking to customers?

    on the spot, take the initiative to quote, explore the price, the classification offer.
  • The hot printer ink roll price is not as good as other brand.

     
    1. strong adhesion and stable quality.
     
    2. our product has been done for more than ten years, and has a certain brand degree.
     
    3. small manufacturers have no credit guarantee. For example, there is no guarantee after sale.
     
    4. the price should be reduced.
     
  • Our UC3 hot stamp coder foil printing effect

    1. it is possible that a material will show their effect almost.
    2. but our UC3 can show obvious superiority on different materials.

  • Compared with hot stamp ribbon roll competitors, the advantage is not big.

    1. ask where there are advantages and gaps.
    2. shows that customers are bargaining with themselves.
    3. do not belittle our competitors and highlight our professional excellence.
    4. find and satisfy customers' interest points.




  • for print expiry date ribbon or dry ink foil,If there is no quality problem, can we return it?

    May not. we can help customers to process and find other ways to solve them.



  • The sample is different from the shipping product.

    our hot ink coding roller and hot stamp ribbon roll samples are not custom made. They are taken from the warehouse.
  • The hot ink roll has flavor in the process.

    1. solid ink roll is chemical products. Ink is made with a little ink.
    2. our hot ink melt roll is specially used in food and medicine, and it will not affect health.
     

  • Customers are reluctant to disclose the usage and manufacturer's print expiry date ribbon unit price.

    1. communicate with friendly customers and be polite to others.
    2. Putonghua should speak standard.
    3. it may be because customers do not want to deal.
    4. After the customer has tried out the sample, ask us the price, then ask the quantity and the manufacturers and unit price of the trial products.
    5. for the strong customers (1) exchange the unit price  (2) to quote the lowest price directly.
     
  • Why Some customers don’t want to use our products when they used before?

    Please keep in touch and make long connection with them.
    And keep them informed that our quality is better and better.
  • Why hot ink roll use well in the first day, and not well in the second day?

    The double heating influence the printing effects.
  • Why hot printing ink rolls the customers using is easy to erase?

    Please change other black solid ink rolls to test. Suggest to choose our HZXF hot ink roller
  • If the customer asked why hot solid ink roll print lighter on solid ink roll date coding machine, how can you answer?

    If dry 32mm ink roll in dark, it may have the printing temperature, change the hot coding ink roller temp
  • If the hot ink printing roller customers are using ink roll expiry date coder devices from other ink roller printer companies, but the printing effect is not good. Can we help them?

    Yes, we can. You need to ask the ink roller date printing machine device and the material.
    And what is the main products did the company produce?
    And send our new coding ink roll samples to them

  • If your ink ribbon 36mm customer ask if you made business with us before?

    Even though we do not cooperate with each other, we are making solid ink batch code printing machine business with many hot ink roll printer companies in your industry
  • If the ink roller customer said that he is not familiar with the my380 ink roll coder products?

    Please ask the hot ink roller client who he is connecting with in our company, and communicant his salesman.
    If the my380f sales manager is not here now, please check the hot ink roll customer mobile number and check how to contact him.


CONTACT US
  Whatsapp: +86-18537309643
  Wechat: +86-18537309643
  Email :cathy@unioncoding.com
   Factory
Xinxiang City,Henan Province,China.
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